1.760.301.5317 service@contrastit.net

Business Services.

Below is a more detailed and thorough list of our business services. Please direct any additional questions to us by phone or email.

1.760.301.5317
service@contrastit.net

Shop Rate $50 | On-Site Rate $65/hr | Remote Assistance $65/hr

Antivirus & Internet Security.

  • Security problems are a fact of life in the corporate world. Increasingly, malicious hackers are targeting small and medium-sized businesses (SMBs) in hopes of stealing information, obtaining credentials to sensitive accounts, or locking down the corporate network to stop companies from operating. The threats are real — and dangerous.
  • But ultimately stopping those threats can be difficult. Even the most secure corporate network is only as safe as the office’s least-security-conscious employee. And absent a sound slate of solutions to protect machines, there’s a very real chance hackers could run amok.
  • Antivirus solutions can often be an important first line of defense for small and medium-sized businesses that don’t have the budget for a big IT department but still need protection. Antivirus protections won’t necessarily protect SMBs from any and all threats, but they will detect many of the attacks hackers are waging against the companies and thwart them before they cause problems.
  • If you would like help choosing or installing an antivirus software for your computer, or removing an existing virus, Contact Us today.

Backups & Automation.

  • Your computer data is typically worth more than your computer systems.
  • While we offer emergency recovery services, but the best way to safeguard your company is to take preventative steps now – before it’s too late.
  • Off-site backup is a method of backing up data to a remote server or to media that is transported off-site. The two most common forms of off-site backup are cloud backup and tape backup. During cloud backup, also referred to as online backup, a copy of the data replicates over a network to an off-site server. A third-party cloud service provider typically hosts that server, but an enterprise can also own it.

Disaster Recovery Planning.

A Disaster Recovery Plan (DRP) is a business plan that describes how work can be resumed quickly and effectively after a disaster. Disaster recovery planning is just part of business continuity planning and applied to aspects of an organization that relies on an IT infrastructure to function.

Printer Services & Networking.

CONTRAST Technology Services can diagnose, troubleshoot, and solve many printer issues. We commonly provide support and perform fieldwork onsite at our clients’ offices. We also can service other office equipment, such as copiers, fax machines, workstations, and specific vendor equipment as well as perform network, security, and new software installations.

Workstation Procurement & Setup.

  • All computer systems are not created equal. Businesses especially should get professional assistance in determining what type of computer system will offer the lowest TCO (total cost of ownership).  Let our experience help you make the right decisions to avoid frustration and save money.
  • Are you worried about getting your computer system set up and working correctly? Are you changing offices or moving equipment to a new location? We can get your equipment set up quickly and effectively, minimizing transition time and allowing you to focus on what you do best.

 

Cloud Solutions & Services.

Simply put, cloud computing is the delivery of computing services—servers, storage, databases, networking, software, analytics, intelligence and more—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change.

Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are six common reasons organizations are turning to cloud computing services:

  • Cost – Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters—the racks of servers, the round-the-clock electricity for power and cooling, the IT experts for managing the infrastructure. It adds up fast.
  • Speed – Most cloud computing services are provided self-service, and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning.
  • Global scale – The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when it’s needed, and from the right geographic location.
  • Productivity – On-site datacenters typically require a lot of “racking and stacking”—hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals.
  • Performance – The biggest cloud computing services run on a worldwide network of secure data centers, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate data center, including reduced network latency for applications and greater economies of scale.
  • Security – Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.

Data Recovery and Forensics.

In computing, data recovery is a process of salvaging inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. Our goal is to provide fast, reliable, and affordable data recovery solutions while providing an outstanding customer experience.

Forensic data recovery is a process which is used to retrieve data which will be used for legal purposes. Compared with common data recovery tasks, Forensic data recovery is a bit more complex. At most times, it requires retrieving data which was deliberately erased, damaged, or corrupted.

Data Migration – Transfer.

Data migration is the process of transferring data from one system to another, from an old PC to a new PC or from one storage device to another. Typically data migration occurs during an upgrade of existing hardware or transferring to a completely new system. We make sure that you get all of the data and settings that you rely on moved over to your replacement machine.

Email Hosting Setup & Support.

Email hosting plans are an easy way to get more efficient and reliable service. Exactly what’s included depends on the provider, but you might get support for larger attachments (up to 50MB), 50GB or more storage space for your inbox, online storage for easy file sharing, bundled apps like Microsoft Office online, Exchange and Active Directory support for business users – not to mention 24/7 support if anything goes wrong.

Hardware Support.

Having your computers running all day and sometimes all night requires a computer that can handle this type of workload. Most “home” computers are not designed to handle high-stress workloads.  They typically have inadequate cooling, cheap power supplies and hard drives of marginal quality.  Business model computers can also be customized with the software needed for your environment and not with all of the useless junk.  We recommend purchasing the “business” model computers from major vendors such as Dell, IBM or Hewlett Packard.  These business model computers are tested and designed to work in the higher workload environment of businesses and have parts available for 5-year hardware lifecycles.  Most vendors also have a different support department dedicated to their business line of computers.

Managed Services.

Time spent dealing with IT problems can be a huge drain on your employees and the financial resources of your business. With managed IT support services from CONTRAST, you can stop worrying about your technology and get back to business as usual. We understand that you need to keep your data safe and secure, and we are here to help. Our flat monthly fees include preventative maintenance, patching & updating, virus & spyware updates, and Help Desk assistance from our most experienced staff.

Network Design & Installation.

  • Computer network design and installation can be daunting, but don’t let that scare you. With the proper planning and expert consultation from CONTRAST Technology Services, you can deploy a computer network that will give you the speed and reliability that your business needs.  It all starts with planning.  This involves defining your requirements, planned usage, projected growth and security issues.  Once the initial planning has been done, the next stage involves deciding what hardware will be required and what hardware your network will support. This type of hardware can include items such as back-up devices, UPS (uninterruptible power supplies), network printers, switches and more.
  • Security, speed, and reliability are also essential when it comes to business networking. Every day your computers exchange sensitive and important information that needs to flow quickly, safely, and seamlessly throughout your office. CONTRAST Technology Services can create a network that operates quickly and efficiently while maintaining a high level of protection against viruses and hackers. We can design and install Local Area Networks (LAN) inside of homes or businesses, and advanced Wide Area Networks (WAN) that connect offices across town or country.
  • In addition to our network design capabilities, we can:
    • Install all the cables and connected
    • Supply all of your hardware and software for setting up a network.
    • Install network operating systems on server and client computers.
    • Create a network server that is custom-configured for your application.
    • Create a secure login mechanism for use on client machines.
    • Provide a complete list of all network settings, passwords, and other file information.
    • Create a complete backup and data recovery plan for the entire network in case of unpredictable system failure.
  • CONTRAST Technology Services can design, install and manage any network to fit your individual needs, including one-on-one technical support, upgrade recommendations, and regular maintenance.

Network Security.

There are many external and internal network security threats to consider in the current digital landscape. After all, it only takes one breach to cause significant long-term problems. In order to protect your critical data, it’s important that you implement secure network solutions.

Server Management.

  • “What is Server Management?”, you may ask. We’ll explain it to Like many other terms in the server management and managed services industry, server management is vaguely used and can mean different things when used by different server management service providers.
  • Some companies may offer a set of managed support services in their server management plan, but a different company may offer a completely different set of services although there are some guidelines and definitions that still hold true for any managed service provider.
  • Server management can be defined as the tasks and services that are done on a server in order to manage it. This usually entails:
    • Monitoring of the server and apps running on the server. Checking their status, uptime, and monitoring for any new or recurring issues.
    • Updating the server and software installed on the server. Although most server management companies offer this as part of their services, some still don’t. Nevertheless, it’s still considered as part of the ‘server management’ process.
    • Setup and configuration. The actual server setup and configuration of software and services running on the server. Again, this may not be a part of the server management plan offered by some companies, but it most often is.
    • This is where the issue in defining what server management actually is can crop up. Every provider offers totally different services, although they are still considered as part of the server management process, they are not the same among several different providers and thus cannot be considered as the “default” definition of server management.
  • Benefits of server management services
    • Server work is done right, by professionals. You should always leave the server work to professionals that do it on a daily basis and have the experience, skills, and know-how of managing servers. That way you get your peace of mind knowing that your server is managed properly by people who know what they are doing.
    • Fewer costs. Instead of hiring a full-time system administrator (which can be quite costly), you can get a server management plan and save hundreds (if not thousands) of dollars on a monthly basis. Some server providers offer a ‘managed service’ as an add-on to their servers, but it often is much more expensive than getting managed services from a 3rd party provider.
    • Fewer worries. Why should you worry about updates and security of your server 24/7 when you can have experts taking care of your server? No need to stay updated on the latest security patches and releases, your server will be taken care of.
    • Quick(er) turnaround time. Depending on the provider itself and the experience of the sysadmins involved, the turnaround time for server issues and tasks is fairly quick. So instead of wasting hours on troubleshooting and research, you can have experts work on your server and fix any issues in a matter of minutes. This still depends on the severity and complexity of the issue itself, but when compared, having expert server managers working on your server is far quicker than doing it yourself.
    • 24/7 availability. Most server management companies are available 24/7 (at least we are) and this is closely related to the quick turnaround time. It’s 3 AM in the middle of the night on a Saturday? No problem. We are available and ready to help.

Software Support.

  • Software Updates: Get the latest updates, new features, and available solutions.
  • Problem Resolution: Receive assistance from technical support engineers via onsite support, remote session, email or telephone.
  • Proactive Communication: Receive notifications about new software versions and patches.
  • Defined Response Time Objectives: Know when to expect an initial response to an incident.

User Training.

There are many external and internal network security threats to consider in the current digital landscape. After all, it only takes one breach to cause significant long-term problems. In order to protect your critical data, it’s important that you implement secure network solutions.

Virus and Malware Removal.

Keeping your company free from viruses can be an expensive and difficult task. The Internet is full of malicious software and hackers trying to access any protected system they can find, and you need to stay ahead of the threats. However expensive the protection might be, going without virus protection can have severe consequences, both for your company and for others.

Virus software may not be cheap, but neither is the cleanup process. It can take hours or even days cleaning up an infection. If the virus manages to damage company data, reconstructing that information could also be an expensive procedure. If you don’t have resources capable of handling the cleanup, CONTRAST Technology Services can. Call us today.

VPN Setup & Support.

  • Everyone should be using a virtual private network or VPN, whether you’re connecting to the internet on a computer or a smartphone. This might sound paranoid, but there are real threats out there, and they’re only getting worse. On Wi-Fi networks, unscrupulous individuals can attempt to intercept your information. And whenever you connect to the internet, your internet service provider (ISP) has access to everything you send and has been given the green light from Congress to sell your anonymized information to advertisers, too. Out on the wide-open internet, advertisers and spies can track your movements between websites and discern your location by peeking at your IP address. It’s scary out there.
  • The fact is the internet was created for easy information exchange, not user privacy, anonymization, or encrypted communication. While HTTPS goes a long way toward protecting your information, it doesn’t guard against ISP snooping or local network attacks—a major problem if you ever use a connection that isn’t yours, such as one at a hotel or a coffee shop.
  • So until a new, more private internet comes together (probably never), using a VPN is the easiest way to make sure that you’re sharing as little information as possible. Make no mistake: You need a VPN.

Location

139 Balsam St Ste 1000 Ridgecrest Ca, 93555 Feel free to stop by and meet the team.